Return & Refund Policy

At Breezy Threadz, we want you to feel confident with every appliance purchase. We offer a 30-day return policy, giving you 30 days from the date your order is delivered to request a return.

This policy applies to all the products purchased from BreezyThreadz.store

Return Eligibility

To qualify for a return, the appliance must be in its original condition, unused, uninstalled, and returned with all original packaging, manuals, accessories, parts, and any included components.

A valid receipt or proof of purchase is required for all return requests.

Returns may be accepted for the following reasons:

1. Manufacturing Defect

If your appliance has a manufacturing defect or does not function properly, please contact us as soon as possible.

Examples may include:

  • Appliance not powering on

  • Defective components or parts

  • Electrical or operational issues

  • Control panel or display malfunction

  • Cooling, heating, or cooking performance issues

  • Other confirmed manufacturer-related defects

2. Product Arrived Damaged

If your appliance arrives damaged during shipping, such as with dents, scratches, cracks, broken glass, or visible exterior damage, please notify us immediately.

We recommend inspecting the appliance at the time of delivery and taking clear photos of the packaging and damaged product. This helps us process your return, replacement, or damage claim more efficiently.

3. Incorrect Item Received

If you receive a product that is different from the item you ordered, please contact us. Once verified, we will assist you with returning the incorrect item and arranging the correct product.

4. Significant Appearance or Finish Difference

Product colors, finishes, and stainless steel tones may appear slightly different due to lighting, screen settings, and manufacturer photography. If the difference is significant, you may request a return within the eligible return period.

5. Change of Mind

If you change your mind or the appliance does not meet your expectations, you may request a return within 30 days of delivery, provided the item is unused, uninstalled, and in its original packaging with all parts, manuals, and accessories included.

Non-Returnable Conditions

Returns may not be accepted if:

  • The appliance has been installed or used. Please check the warranty information on the specific product page. 

  • The appliance is missing original packaging, parts, accessories, or manuals

  • The product has been damaged after delivery

  • The item was modified, altered, or tampered with

  • The return request is made after the 30-day return period

  • The item was returned without prior approval

Return Shipping Cost

All approved returns are free of return shipping cost. Once your return request is approved, we will provide a prepaid return shipping label by email.

Please do not send any appliance back without prior approval. Returns sent without authorization may not be accepted.

How to Start a Return

To start a return, please email us at:

support@breezythreadz.store

Please include:

  • Your order number

  • The product name or model number

  • Reason for return

  • Photos or videos if the item is damaged or defective

  • A clear description of the issue

Once your return request is reviewed and approved, we will provide return instructions and a prepaid return shipping label.

Our return address is:

Breezy Threadz
407 Lincoln Road Suite 6H #1688
Miami Beach, Florida 33139
United States

Exchanges

For exchanges, we recommend returning the original appliance first. Once your return is approved, you may place a new order for the correct appliance. This helps ensure a faster and smoother exchange process.

Order Cancellations

If you need to cancel an order, please contact us as soon as possible at:

support@breezythreadz.store

If your order has not shipped yet, we will cancel the order and issue a full refund. We ship order in 1-2 business days. 

If the order has already shipped, it cannot be canceled. However, you may request a return after delivery by following our standard return process.

Refund Process

Once we receive and inspect your returned appliance, we will notify you about the approval or rejection of your refund.

If approved, your refund will be processed to your original payment method within 7 business days. Please note that your bank or credit card provider may take additional time to post the refund to your account.

If you have not received your refund within 10 business days after approval, please contact us at:

support@breezythreadz.store

Contact Information

Trade Name: Breezy Threadz
Email: support@breezythreadz.store
Phone: +1 (321) 804 6503
Address: 407 Lincoln Road Suite 6H #1688, Miami Beach, Florida 33139, United States