At Breezy Threadz, your satisfaction is our number one priority. We understand that issues can arise, and we are committed to resolving them fairly and quickly.
This page explains how to get support with order or payment questions. You can contact us or your bank or payment provider, as appropriate.
Order and charge support
If you have a question about an order or charge, contact our support team at support@breezythreadz.store or +1 (941) 398-1781. You may also contact your bank or payment provider at any time to ask questions or dispute a charge.
For shipping and returns, see the policy links below.
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Haven't received your order? Please check the delivery timelines in our Shipping Policy. If it's past that time, contact us at support@breezythreadz.store
and we will track down your order or arrange a replacement. -
Received a damaged or incorrect item? We will make it right. Please see our Refund Policy and email us with the details and a photo of the item, and we will process a refund or replacement.
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Want to request a refund? OurRefund Policy provides clear instructions. We are happy to walk you through the process.
Chargeback information
If you have questions about an order or charge, our support team can provide information about your purchase. You may also contact your bank or payment provider directly at any time.
Charge Questions & Disputes
A chargeback is a formal dispute of a card payment through your bank or payment provider. If you have a question about a charge, contact us at support@breezythreadz.store or +1 (941) 398-1781. You may also contact your payment provider at any time. Nothing in this policy limits any rights you may have under applicable law.
For an undelivered, damaged, or incorrect order, our support team can provide information about available next steps. You may also contact your bank or payment provider directly regarding a charge.
Thank you for shopping with us!
Contact information
For questions about an order or payment, contact our support team using the email or phone number below. You can also review the relevant store policy or contact your payment provider directly.
Trade Name: Breezy Threadz
Email: support@breezythreadz.store
Phone: +1 (941) 398-1781
Address: 407 Lincoln Road Suite 6H #1688 Miami Beach, Florida 33139, United States.